![]() If you have a wireless mouse, replace its batteries with fresh ones. The best way to do so is to plug the mouse into another laptop or desktop to see if its right-click works. The mouse is redirected to the RemoteFXd VM - in other words, the client machine no longer has a mouse, at least while the Remote Desktop session is open. The first thing to check is that your mouse is not in any way broken. If the device doesn't work on the other PC, you might need to replace it. Select your mouse if it’s listed, and press the Next button. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC. If your wireless device uses a Bluetooth connection, also see Fix Bluetooth problems in Windows for possible solutions. The wireless connection should be reestablished. There might also be a Reset button on the USB receiver for your device.įor USB wireless devices, this might be as simple as unplugging the USB wireless receiver, waiting for about 10 seconds, and then plugging the USB wireless receiver back into the USB port. Resetting the device will disconnect and then reconnect the wireless connection. Look on the bottom of the wireless device for a Reset button. Make sure there’s no dirt blocking keys or sensors. Make sure that the cables on your device aren't damaged in any way.Ĭheck any battery-powered devices to see if they are fully charged or have fresh batteries. If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC. If you use a USB hub between the device and the PC, make sure the hub has power. Try using a different USB port on your PC. The following icon represents: (a) Character Map 2018 (a). ![]() Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. Scientific calculator ( d ) Remote desktop connection ( a ) True ( b ) False 3. Attempt to use the mouse on the computer. Turn off all other wireless devices in the area and those that work on the same band as your mouse. ![]() Having trouble with a device? Make sure everything is connected properly, the device has power, and that it’s set up correctly. Place the computer on a solid flat surface with space for your mousepad. Note: For issues with touchpads, see Fix touchpad problems in Windows. ![]()
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